US Bank Cardholder (CH) and Approving Official (AO) Practice Exam

These questions are part of the practice quiz. Start practicing

• What does "cardholder training" typically include?
• How can you determine if you or another user has approved your statement?
• What is the full amount requirement for recurring payments in the ePay function?
• Where do you go to see your transactions?
• What does the cardholder's record keeping help to ensure?
• Where do you go to add an account for making payments in the ePay function?
• What can you use your statement for?
• What action should a cardholder take regarding fraudulent transactions?
• How do you access your account profile?
• Which of the following is a benefit of setting alerts in your account?
• If you have access to accounts other than your own, how can you get an alert when those accounts have statements ready in Access Online?
• Who is able to view a managing account list?
• What happens to your account setup in Access Online after you complete it?
• What will happen if you do not allow enough time for a payment to process?
• What information is essential to include when creating a payment instruction?
• How do you reconcile payment requests and transactions in Payment Plus?
• How can you specify someone as your default approver?
• What is an example of misuse of the card?
• What information is required to log in to Access Online?
• In the ePay function, how do you update your profile?
• What is the first action a cardholder should take if they experience issues with their card?
• Which documentation is crucial for supporting travel reimbursements?
• What option should you set up to recover your password if forgotten?
• In Payment Plus, what is the first step to create an online payment instruction in Access Online?
• How often should cardholders reconcile their statements?
• Once a payment request in Payment Plus is final-approved, how does the supplier receive payment?
• What must a cardholder do upon completing a trip paid for by the travel card?
• How can you register more than one account effectively?
• How can you access a list of card accounts associated with a specific managing account?
• What action can you take on a card account list?
• What is the purpose of an authentication question?
• Which of the following is NOT a valid way to recover your password?
• How can you identify transactions that require your approval?
• Where would you look to find your available credit in your profile?
• What is one primary responsibility of the Approving Official?
• After receiving approval for a significant purchase, what must cardholders do?
• Are personal purchases allowed on a government card?
• How can you filter the list of transactions?
• What are the potential consequences of not adhering to established spending limits?
• Where would you look to see the line items in a transaction?
• Which action is required to view transaction details for a specific card account?
• What training is typically required for new cardholders?
• Which functions are available for order and transaction matching?
• When you are ready to approve your statement, what action should you take?
• What is the purpose of the Default Accounting Code?
• Which action should be taken if you are having trouble logging in?
• How can cardholders validate that a vendor accepts the US Bank card?
• If you click a managing account number on the managing account list, what information is available to you?
• What is the importance of maintaining separation of duties within the card program?
• What should cardholders retain after making any purchase?
• What corrective action can be expected if a cardholder repeatedly fails to comply with policies?
• Where do you get your one-time passcode when you register online?
• What should you do if you forget your login password?
• Which part of the account setup process typically follows entering basic account information?
• Who is responsible for ensuring compliance with US Bank Cardholder policies?
• What should you do if you receive a notification about past due accounts for your department?
• What should you do if you encounter an error while pulling back a transaction?
• In the User Profile function, how do you lock an account?
• How can you tell if a transaction is disputed in the transaction list?
• Which of the following is NOT a permitted use of the US Bank Purchase Card?
• How can you identify if a transaction still requires your approval?
• As part of the transaction approval process, how do you pull back a transaction?
• What must you do to reject a transaction effectively?
• What steps do you need to take to change your authentication question?
• What must cardholders do in case of loss or theft of their card?
• How do you know if no data is available for a report?
• Which federal guidelines govern the use of the US Bank cards?
• Which type of expenses are NOT allowed on the travel card?
• Who is responsible for understanding and adhering to card usage policies?
• What should you do if a transaction is mistakenly approved?
• What is the recommended action for documentation of transactions?
• Which roles can be involved in cardholder-initiated setup?
• What happens if you don't approve a transaction?
• How can you set up a text message alert for potential fraudulent activity?
• When you run a report, which output option creates a file you can use in a spreadsheet?
• Which of the following describes a 'Pending' status in the transaction list?
• What can happen if the transaction limit is exceeded?
• How should you manage a report that requires a description check?
• What is expected from cardholders during an internal audit?
• In what situation might a cardholder need to provide justification for a purchase?
• What is the role of the Approving Official in transaction oversight?
• If your Program Administrator wants you to complete your portion of the account setup, which portion do you need to complete?
• What is an important aspect of the cardholder's role in managing purchases?
• What action should you take to ensure efficient tracking of payment requests and transactions?
• How can you find a description of a specific report?
• How can you schedule a payment to be made a week before the due date using ePay?
• Which password requirement must be met for creating a secure password?
• Which lists can you filter?
• In which section can you find the 'My Personal Information' high-level task?
• How do you create a payment instruction for a supplier who uses a PAL account in Payment Plus?
• What are cardholders expected to do with government-furnished equipment?
• What is the main purpose of using a US Bank travel card?
• When should cardholders report an unauthorized charge to US Bank?
• How long should cardholders store receipts for their purchases?
• Which of the following is crucial for tracking large purchases?
• What should you do if a purchase was made in error?
• How can you identify if a user has permissions set correctly in the User Profile?
• What is the first step to change your contact address?
• What information is displayed on the Default Accounting Code screen of your account profile?
• If your organization does not permit you to approve your own transactions, how might transactions become approved?
• How can you determine if an order has transactions already matched to it?
• Why is it important for cardholders to attend training sessions?
• What is required to view payment status in the ePay function?
• Which types of alerts can you set up in your account?
• What link must you select to change your email address?
• What format does a statement display in?
• Can cardholders obtain cash advances using their US Bank purchase card?
• How do you navigate back to the Access Online Home page?
• After approving transactions, how can you determine which transactions you can still pull back?
• If your Program Administrator requests you complete account setup, which part do you fill out?
• What action should a cardholder take if they lose their purchase card?
• What must cardholders do to report their transactions?
• How do you return to the transaction list after reallocating a transaction?
• Are cardholders allowed to transfer their card privileges to others?
• What is the first step in matching multiple transactions to a single order in Order Management?
• Which of the following is a primary responsibility of an Approving Official?
• Which of the following is NOT a responsibility of the cardholder?
• What documentation is required to justify a travel-related expense?
• How often should you review the statement approval history?
• What actions can lead to disciplinary measures for a cardholder?
• Which link should you click to match a single transaction to an order in Transaction Management?
• How can cardholders access their account statements?
• What type of alert can you set for potential fraudulent activity?
• What is required to drill down into a card account's transaction management?
• Can US Bank cardholders enroll in additional training courses as needed?
• How do you view detail on a specific transaction from a list?
• What is the first step in the card suspension process?
• What is the first step to reject a transaction?
• Are cardholders allowed to use the US Bank card for personal travel expenses?
• Which document must be included when requesting travel-related reimbursements?
• Who is ultimately responsible for a cardholder's transactions?
• What should you do to forward a transaction to another approver?
• What are the two main types of US Bank cards issued?
• From which locations can you approve a transaction?
• How do you begin if your Program Administrator asks you to complete a portion of setting up your account?
• What would indicate that a transaction is ready for approval?
• What type of message indicates successful editing of a User Profile?
• When is it possible to change your Access Online password or passphrase?
• Which step must a cardholder complete for cardholder-initiated setup?
• What should be done to prevent transaction errors in approvals?
• What type of information is included in a cardholder account profile?
• What should you do after receiving an email indicating a payment account is ready for use?
• Are cardholders permitted to use their cards for personal expenses during travel?
• What feature facilitates the matching of multiple orders and transactions?
• How do you know when you can make a purchase based on a payment request with a single-use account in Payment Plus?
• What is the primary function of the 'Account Information' section?
• How do you reallocate a transaction among multiple accounting codes?
• What tasks may cardholders perform in the account approval process?
• How would you find transactions over $500 that still need approval?
• How are new cardholders informed about program policies?
• How can you locate your default accounting code?
• What is the advantage of using the cardholder-initiated setup process?
• How can you work with multiple orders and transactions simultaneously?
• What is a common guideline for travel card usage?
• Which function do you use to set up a user's login information?
• How should cardholders handle an incorrect charge on their statement?
• What is the correct drill-down hierarchy for account lists and transaction lists?
• Which screens can you view to track your payments in the ePay function?
• Can cardholders use their US Bank cards for emergency purchases?
• Where can you find the matched transactions for an order?
• What does the abbreviation "AO" stand for in the US Bank program?
• How often should cardholders review their transactions?
• How can you verify if a transaction has already been approved?
• How would you run a report that lists only disputed transactions?
• When should cardholders be cautious about making purchases?
• What type of training is typically encouraged for US Bank cardholders?
• What documentation is required for purchases made with a US Bank card?
• In the context of purchases, what does the acronym “FAR” stand for?
• What is the first step in setting up alerts within your account?
• What is the agency’s retention policy regarding card transaction records?
• Which aspect of your account profile can you modify during setup?
• How can you view a cardholder account statement?
• When setting up notifications for past due accounts, what should you assign the alert to?
• Where does the system send a reminder if you set up an alert for a specific event?
• What is required during the education process for new cardholders?
• What should you do to ensure transaction validity before pulling back?
• Which agency is known for providing oversight for the card program?
• What is one consequence of failing to submit transactions on time?
• How can you find out which functional entitlement group you belong to?
• How do you edit the User Profile?
• What happens if a payment request is not automatically matched in Payment Plus?
• What is the best output option for printing a report in Payment Plus?
• What is the purpose of the Manager Approval Queue screen?
• What is the best way to return to the previous page in your account?
• How do you specify which cycle to view when looking at a cardholder statement?
• In what scenario would you select to use a User Account (PAL Account) when creating a payment instruction?
• What should a cardholder do if a card is lost or stolen?
• What does the drop-down list allow you to do when forwarding a transaction?
• What may occur if a cardholder fails to submit receipts for purchases?
• What is the primary purpose of the US Bank Cardholder program?
• What information should be included in records of transactions?
• What does the term "split purchasing" refer to?
• What is the preferred method for submitting a dispute regarding a transaction?
• Which feature allows you to view further details about transactions?
• How do you search for information about your cardholder account?
• Why is it important to establish a transaction limit for cardholders?
• What kind of users can see a managing account list?
• How many business days should you allow for a payment to process in the ePay function?
• What is typically the maximum allowable expenditure for a single purchase with a travel card?
• What should a cardholder do if they are unsure about a transaction?
• What action should a cardholder take if they notice a discrepancy in their billing statement?
• If a cardholder suspects fraudulent activity on their account, what should they do?
• Which action is considered misuse of the US Bank Card?
• What is the maximum transaction limit for a purchase card?
• How can you filter a report to include only transactions in a given week?
• In ePay, how often can you set recurring payments?
• How do you filter the transaction list to show only transactions you have approved?
• Where can you view your address in the Account Profile function?
• Which of the following is NOT a benefit of using the US Bank Card?
• How do you reconcile payment instructions and transactions in Payment Plus?
• What should you do if you encounter an error while accessing your account?
• When changing your authentication question, what must you also provide?
• What is a primary reason for card accountability?
• What are the basic steps for running a report?
• What action may an Approving Official take if misuse of the card is identified?
• Which tab will provide details on matched transactions for an order?
• As part of the transaction approval process, how do you approve a transaction?
• What should you do to get an alert when a specific department has past due accounts?
• What is a prohibited activity for cardholders regarding their US Bank card?
• What is the first step in the online registration process?
• What must you do to ensure your email notifications are updated?
• What may happen if a cardholder consistently exceeds spending limits?